Frequently Asked Questions

It depends on the type and complexity. A brand showcase website starts from around NT$ 35,000–75,000, a corporate site with CMS from NT$ 50,000–150,000, and e-commerce platforms from NT$ 300,000 and up. We provide a detailed quote after the initial consultation.

A simple brand website takes about 10–15 business days, a standard site with CMS about 25–35 business days, and e-commerce platforms 30–80 business days. Actual timelines depend on how quickly content is provided and the number of revision rounds.

We use a modern tech stack — Astro + Vue 3 on the frontend with Laravel on the backend — instead of template-based platforms. This means faster load times, better SEO performance, greater customization flexibility, and no dependency on third-party plugins.

Yes. We provide LINE Bot automation, LINE LIFF apps (e.g., booking systems, membership portals), and more. Pricing ranges from NT$ 2,200 to NT$ 25,000 depending on complexity, and can be integrated into your website or e-commerce system.

Yes. Bilingual (e.g., Chinese/English) adds about NT$ 5,000, three languages NT$ 8,000–12,000, and four languages NT$ 12,000–18,000. Our SSG architecture natively supports multi-language setups with first-round machine translation plus manual proofreading. After launch, you can add or edit content in each language via the admin panel. Proper hreflang tags are configured to boost SEO across all language versions.

Our standard workflow is: Requirements discussion → Quote confirmation → Contract signing → Design phase (UI/UX mockups) → Development → Testing & UAT → Launch. Each stage has clear deliverables and checkpoints to keep both sides aligned.

We hold weekly or bi-weekly client review meetings to present the latest work and gather feedback. We also provide project management tools so you can track task progress at any time.

After the Phase 1 design is approved, specifications are frozen to maintain development direction. Major changes go through a Change Request (CR) process — we assess the impact on scope, cost, and timeline before proceeding. Minor UI text tweaks during the design phase are free of charge. Changes that don't affect the database schema can usually be handled quickly at lower cost.

After development, we enter a 1–2 week UAT (User Acceptance Testing) phase where you can operate the system and test all features. We provide a testing checklist to help you verify systematically. Bug fixes under 30 minutes during the warranty period are free.

You'll need to prepare: website copy and image assets, product photos (professional photography recommended), third-party account setup (LINE Official Account, Google/Meta developer accounts, payment gateway accounts), and domain information. We provide a content checklist to help you prepare step by step.

Standard quotes do not include: copywriting, professional photography or video production, domain purchase fees, stock image licensing, Google/Meta ad campaign management, or long-term SEO consulting. These can be quoted separately or we can recommend partners.

Not at all. We provide an intuitive admin panel with user manuals (English version available on request) and 2–4 hours of onboarding training. Non-technical staff can update text, images, and basic content independently. For detailed tutorials, visit our Help Center: https://help-center.csstudio.tw/article/mdpck61u/

We offer staged payments based on project size. Small projects: 50% deposit + 50% on completion. Mid-size: three stages (30%/40%/30%). Large projects: four to five stages tied to development milestones. The deposit is typically due within 5–7 days of signing.

The main ongoing cost is hosting, ranging from NT$ 250 to NT$ 3,000+/month depending on scale. Third-party services (e.g., Mailgun, Cloudflare CDN, LINE Official Account fees) are billed at cost. After the warranty period, you can opt for a monthly maintenance plan.

Under our standard contract, CS Studio retains the source code and you receive full usage rights to the running system. This ensures we can continue providing high-quality maintenance and updates. If the contract is terminated due to our breach, you receive the complete source code and technical documentation. Source code buyout can be negotiated separately.

The warranty period is 3–6 months, covering non-human-factor system bugs and stability issues, prioritized by severity (critical: 1 business day, major: 2 days, normal: 5 days). It does NOT cover: new feature development, changes caused by third-party API updates, user errors, or hosting infrastructure failures.

We offer three monthly plans: Basic (NT$ 5,000–10,000/mo — monitoring & emergency fixes), Advanced (NT$ 10,000–15,000/mo — includes 8 hrs/mo of content updates & priority support), and Premium (NT$ 15,000+/mo — includes feature development & dedicated engineer). Per-incident billing is also available at NT$ 5,000/day, with a 50% surcharge for emergencies.

Termination terms are specified in the contract. If terminated by the client, payments for completed work are non-refundable. If terminated due to our breach, you receive all completed source code and technical documentation. We recommend thoroughly discussing requirements before signing to minimize mid-project changes.

Monthly hosting covers: cloud server resources, SSL certificates, daily automated backups, basic monitoring, and security updates. We use a subscription model because cloud services (GCP/AWS) are inherently subscription-based, and this allows flexible resource scaling based on actual traffic — avoiding outdated hardware or resource shortages.

Astro's Islands Architecture outputs most pages as static HTML, loading JavaScript only for interactive components — achieving exceptional load speeds. Paired with Vue 3 for interactive elements, it delivers both development efficiency and excellent SEO and performance.

We use SSG (Static Site Generation), ensuring search engine crawlers can read complete HTML directly. Technical optimizations include: structured data (JSON-LD), Open Graph tags, auto-generated sitemaps, semantic HTML markup, and Core Web Vitals optimization. Multi-language sites also have proper hreflang tags configured.

Laravel is the most mature PHP framework, with built-in CSRF protection, SQL injection prevention, XSS filtering, and encryption. Combined with Cloudflare WAF, SSL/TLS certificates, regular security updates, and daily automated backups, we provide multi-layered security.

Static pages are distributed globally via Cloudflare CDN and can theoretically handle unlimited traffic. Dynamic features are deployed on GCP/AWS cloud with elastic scaling. Redis caching and database query optimization ensure stable response times under high concurrency.

Common integrations include: LINE Bot/LIFF, Meta/Google login & ad tracking, payment gateways (ECPay, NewebPay, etc.), logistics APIs (Black Cat, 7-11), Mailgun email, Firebase push notifications, GA4 analytics, and major e-commerce platform APIs (Shopee, Shopify, etc.). In principle, any service that provides an API can be integrated.

Our architecture uses a decoupled frontend/backend with modular design, so new features can be developed independently without affecting existing functionality. Laravel's RESTful API design also makes it easy to connect with apps or other systems in the future. Database schemas are designed with room for expansion to avoid costly restructuring later.

Standard delivery includes: admin panel user manual (English version available on request), API documentation (if applicable), system architecture overview, and 2–4 hours of technical onboarding training. Your team can manage content through the admin panel without any engineering background.